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DHS-Drexel-Navigating Challenging Clinical Situations - VIRTUAL RECORDED Online Registration
Presented by: Evgenia Royter, DO
Description: This three-hour training centers around the exploration of strategies for effectively collaborating with individuals facing complex clinical scenarios. This session will emphasize the importance of engaging, connecting and working with individuals who find themselves in challenging situations. The course content will cover techniques for establishing a strong therapeutic partnership and defusing crisis situations, while also providing valuable strategies for the helper. Throughout the session, case presentations and small group exercises will be utilized to strengthen clinical skills and improve outcomes when working with diverse populations in various settings. Additionally, the importance of self-care will be addressed.
Learning Objectives:
- Identify several dynamics of working in different clinical settings with diverse service populations.
- Describe at least three communication techniques to build rapport, trust and therapeutic alliances.
- Identify at least three methods to manage individuals presenting with difficult behaviors to ensure a safe and productive environment.
- List five techniques to promote self-care and prevent burnout.
- You must pre-register
- You must be a Chester County Provider
- You must complete the post-test and evaluation form at the end of the session
(CLICK on 6/30/26 link below to register. Due to an issue with the software we need to include a date/time on the initial link; the course is available NOW.)
Please click on the date that you would like to register for. If you cannot click on a date, it is because all time slots are filled for that date. TO CANCEL A RESERVATION, go to ChescoDHSTrainings.com, select the cancel link and enter the cancellation code provided in your confirmation email. DO NOT SEND RESERVATION OR CANCELLATION REQUESTS TO THE BELOW DHS TRAININGS MAILBOX.
Tue 6/30/2026, 02:00 PM-05:00 PM» DHS-Drexel-Navigating Challenging Clinical Situations: Strategies for Health Care Professionals - VIRTUAL RECORDED (13 appointments remaining)If you have problems using this system, or think there is an error in the information displayed please contact Chester County Department of Human Services by email at DHSTrainings@chesco.org.