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DHS - Drexel - Art of De-Escalation: Working w/ Agitated and Aggressive Behaviors - VIRTUAL RECORDED Online Registration
Description: There are growing concerns about the prevalence of aggression and violence perpetrated by clients against behavioral healthcare workers. Verbal de-escalation is the recommended first-line response, comprising a range of short-term psychosocial interventions aimed at reducing harm. In this course, participants will evaluate their personal reactions to stressful encounters while learning to better manage individuals presenting with agitation and aggression. The use of video and role play will complement the learning process.
Learning Objectives:
- Identify strategies for personal emotion and physiologic regulation when under stress
- Discuss the signs, symptoms and causes of psychomotor agitation
- Describe the process of psychological escalation and de-escalation
- Demonstrate a compassionate interpersonal style when managing agitated individuals
- Apply effective interventions to prevent escalation and to de-escalate a person in crisis
- You must pre-register
- You must be a Chester County Provider
- You must complete the post-test and evaluation form at the end of the session
(CLICK on 12/15/23 link below to register. Due to an issue with the software we need to include a date/time on the initial link; the course is available NOW.)
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